10th PATIENT CENTRICITY & COLLABORATION WORLD CONGRESS 2027 EUROPE
Pre-Conference Workshops
Millennium Hotel and Conference Centre Gloucester London, UK
Tuesday 24th February 2026
Sponsor a Pre-Conference Workshop, Training, or Masterclass:
Host and lead a Pre-Conference Workshop, training, or masterclass, establish yourself and your Organization as a thought leader in your field, giving your company maximum exposure within your target audience.
For more information speak to one of our Senior Representatives, and discuss the Topic you would like to cover.
Email us at: Sponsor@facilitatelive.com
Morning Workshop
Operationalising Patient Insights Across the Development Lifecycle
9:00 am – WORKSHOP REGISTRATION
10:00 am – 1:00 pm – MORNING WORKSHOP (30 mins. break included)
Overview:
This workshop explores practical, scalable ways to embed patient insights across the full development lifecycle. Participants will learn how to capture meaningful patient input, apply it to protocol design and feasibility planning, and use analytics and real‑world evidence to illuminate patient needs and experiences. The session provides clear frameworks and tools for turning insights into decisions that improve trial feasibility, strengthen engagement, and advance patient‑centric excellence across programmes and portfolios.
Workshop Objectives
By the end of this session, participants will be able to
- Recognise the value of patient insights across discovery, development, and post‑market evaluation.
- Build scalable operating models that embed patient input into cross‑functional processes.
- Integrate patient insights into protocol design, feasibility planning, and burden reduction.
- Use analytics and real‑world evidence to illuminate patient experience and unmet needs.
- Apply governance frameworks to ensure insights translate into actionable decisions.
- Develop KPIs and maturity measures to track progress and demonstrate patient‑centric impact
1:00 pm - 2:00 pm - Networking Lunch
Afternoon Workshop
Delivering Exceptional Patient & Caregiver Support Across the Trial Journey
2:00 pm – 5:00 pm – Afternoon WORKSHOP (30 mins. break included)
Overview:
Exceptional patient and caregiver support is essential to improving trial participation, reducing burden, and strengthening trust. This workshop explores practical, high‑impact approaches to designing support services that anticipate needs, remove barriers, and create a seamless experience from screening through study completion.
Through real‑world examples and patient‑reported insights, participants will learn how to enhance communication, personalise assistance, coordinate logistics, and deliver compassionate, consistent support across diverse settings. Delegates will leave with actionable strategies to elevate patient experience, improve retention, and embed patient‑centred practices throughout the trial journey.
Workshop Objectives:
By the end of this workshop, participants will be able to:
- Understand the essential components of high‑quality patient and caregiver support across the trial lifecycle.
- Identify common burden points and apply practical strategies to reduce logistical, emotional, and informational barriers.
- Strengthen communication excellence through clear, empathetic, and timely interactions.
- Design personalised support models tailored to individual patient and caregiver needs.
- Apply patient‑reported insights to refine support interventions and improve trial readiness.
- Ensure equitable access and consistent support for diverse and underserved populations
